Product feedback tool

Let customers send Suggestions without leaving your product.

A customer can report a confusing screen or suggest an improvement without leaving the page. You receive the Suggestion with its source path attached and decide whether it belongs on your public portal.

The problem

A vague message gets harder to understand once the moment is gone.

“This is confusing” means more when you can see where the customer was. Sending them away to explain it later adds effort and loses part of the story.

Keep the page with it

Ready when they need it

The Suggest control stays out of the way until a customer chooses to open it.

The page comes with it

You see the allowed website origin and page path without collecting the query string or fragment.

Nothing publishes on its own

Every Website Widget submission waits in Pending review until you decide what to do.

The workflow

One quick note. The page attached. Your call.

The customer writes the thought in their own words. SuggestionBox creates an editable working title and sends it to Pending review. You decide whether to publish it, connect it to an existing Suggestion, decline it, or keep working on it.

  1. Open

    The visitor chooses Suggest from the page they are using.

  2. Describe

    They send the thought in their own words without starting a chat.

  3. Review

    You receive the Suggestion with its safe source path attached.

You see where the Suggestion started.

SuggestionBox keeps the safe source path for review without reading the page, recording the session, or collecting the query string.

A populated public board with owner-created ideas, participant suggestions, people-based support, statuses, comments, and owner responses.

An honest boundary

Not a support chat

The Website Widget does not provide live chat, ticket status, or customer-specific troubleshooting. Keep those conversations in your support system.

Founder Plan

$5 per month or $50 per year.

The Founder Plan does not become more expensive when more customers participate. No participant or submission fees.

See pricing details

Add Suggest to your product.

Create your SuggestionBox and add the Website Widget wherever product context would help.

Create your suggestion box