Search before submitting
Customers can find an existing idea before creating another copy.
Customer suggestion box
Give customer suggestions one official home.
Whether Suggestions arrive occasionally or every day, customers need one obvious place to share them, and you need an obvious place to review them.
The problem
Scattered suggestions are hard to compare.
When the same request arrives through three different channels, it looks like three anecdotes. Search and clear interest actions let customers gather around the same idea so demand becomes easier to understand.
Verified participation
Email verification protects interest counts, submissions, and public comments.
Visible follow-through
Statuses and official responses show customers how each suggestion was handled.
The workflow
Let customers participate without giving up control.
You decide what becomes public and when. A quick developer idea can blossom into a public Suggestion when you’re ready. Website Widget submissions always wait for review, while Suggestions submitted through the portal can publish immediately or wait for your approval.
Founder Plan
$5 per month or $50 per year.
The Founder Plan does not become more expensive when more customers participate. No participant or submission fees.
Have a plan for customer feedback.
Create your SuggestionBox, help customers find it, and start listening.
Create your suggestion box