Put the option close by
Share a Suggestions link or add the Website Widget where customers use the product.
Product feedback software
Let customers point out what gets in their way.
Give customers a clear place to report product errors, request features, and suggest improvements while the experience is still fresh. Their Suggestions arrive organized and ready for your review.
The problem
You know how the product is supposed to work.
Customers know where it confuses them, slows them down, or leaves out something they need. Most will keep moving unless the path to you is easy to find.
Let them show you
Know what they noticed
Separate bug reports, new features, and improvements without turning every Suggestion into a task.
Respond in one public place
Keep the status, comments, interested people, and your official response on the Suggestion.
The workflow
From a product moment to a useful Suggestion.
A customer speaks up while the experience is fresh. You review the Suggestion, see who else shares it, and decide whether to respond or build. If you release a change, ask willing followers whether it helped.
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Notice
A customer encounters an error, confusing step, or missing feature.
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Share
They send a Suggestion while the product experience is still fresh.
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Respond
You review the context, post an answer, and follow up when useful.
One customer notices it. Others can tell you whether they see it too.
Customers can find an existing Suggestion, add their support, and explain how the same problem affects them.
An honest boundary
Product suggestions, not product surveillance
SuggestionBox does not record sessions or watch what customers do. It collects what customers choose to tell you. Keep surveys, analytics, usability tests, and support in tools built for those jobs.
Founder Plan
$5 per month or $50 per year.
The Founder Plan does not become more expensive when more customers participate. No participant or submission fees.
Give product Suggestions a clear way to reach you.
Create your SuggestionBox, share the portal link, and add the Website Widget when it helps.
Create your suggestion box