| Core workflow |
Collect Ideas, prioritize them, show plans on a Roadmap, announce releases, and run Surveys from one product. |
Capture developer ideas privately, publish customer Suggestions, moderate participation, ask focused questions, and check released work. |
| Customer experience |
Customers can use Ideas, Roadmap, Announcements, Surveys, and a configurable embedded Widget experience. |
Customers use one branded Suggestions portal or a compact Website Widget that submits a Pending Suggestion for owner review. |
| Understanding demand |
Voting, similar-idea detection, smart merge, custom priority factors, and a prioritization matrix help teams rank ideas. |
Search, similar Suggestions, verified people counts, comments, and duplicate handling show shared interest without deciding priority for you. |
| Before you build |
Roadmap statuses and prioritization tools help a product team decide what belongs in the plan. |
The owner can ask a focused question and collect private answers from participants who chose to follow the Suggestion. |
| After you ship |
Announcements, status emails, and embedded updates tell customers what changed. |
A Released status, official response, follower email, and optional release check return to the people who asked. |
| Customization and access |
Custom domains, SSO, authentication options, privacy controls, translations, custom statuses, and white labeling are available across plans and add-ons. |
One hosted portal has public-theme controls and optional private access. Participants do not create accounts and verify by email only when they participate. |
| Integrations |
Frill publishes a developer API, webhooks, SSO, integrations, a browser extension, and an MCP server that can query and act on board data. |
Owner ideas can arrive through the web app, email, command line, add-only API, or add-only AI assistant. SuggestionBox does not sync with other systems. |
| Best fit |
Product teams that want one suite to own idea collection, planning, announcements, surveys, and embedded product communication. |
Solo developers and small software teams that want one focused suggestion workflow they can run themselves. |