Collect and organize
Customers can submit through your portal or Website Widget, find related Suggestions, and show which ones they share.
Customer feedback system
A customer feedback system for the entire suggestion process.
Collect Suggestions in one place. Choose one worth exploring, ask willing participants what they need, build with a clearer understanding, then check whether the release solved the problem.
The problem
Collection is only the beginning.
Once a Suggestion arrives, you still need to understand the need, see who else shares it, decide whether to act, and find out whether the release solved the problem.
Keep the loop connected
Ask and decide
Reach willing followers with one focused question while keeping the product decision yours.
Respond and verify
Post statuses and an official response, then check with participants after release.
The workflow
Do more than receive the suggestion.
SuggestionBox keeps the Suggestion, its participants, your response, and the release check together. Use the steps that help. The decision to build is still yours.
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Receive
Collect a customer Suggestion or publish a developed owner idea.
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Work the question
Gather context from interested participants before deciding.
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Complete the loop
Share the outcome and ask whether the released work helped.
Ask the people who already care.
People choose whether to follow a Suggestion. That gives you a willing group to ask before you build and check with after release.
An honest boundary
A focused suggestion system
SuggestionBox does not replace product analytics, customer support, surveys, or project management. It connects the product suggestion workflow those tools do not own.
Founder Plan
$5 per month or $50 per year.
The Founder Plan does not become more expensive when more customers participate. No participant or submission fees.
Put the entire suggestion process in one place.
Create your SuggestionBox and connect collection, participation, decisions, and follow-up.
Create your suggestion box